First of all, please check out Jen & Abby's new CD: jenandabby.com or on itunes. They are the best!
Secondly, I despise buying tickets for pretty much anything. Let me share my most recent Ticketbastard (master) experience. Today at 9:59am I logged on to buy tickets that went on sale at 10am. The SECOND they became available, I clicked the link, selected to tickets, and was told I had a six minute wait. So I watched the little light circle of waiting and six minutes later, was told there were NO TICKETS AVAILABLE. 10:06am...sold out. I hate ticketmaster, I think they should have lost the Pearl Jam lawsuit from the 90's, though the Supreme Court did find an accurate, if not socially responsible, way to dismiss the suit. Ticketmaster, through their monopoly of every major concert venue in the country, thereby has a monopoly on ticket sales for every major artist and sporting event. That said, they are not the sole problem, and thankfully, their contracts with many of these venues expire soon and can pass on to other, probably equally evil conglomerates, like Live Nation. Large blocks of tickets are sold to secondary vendors and you can then buy them online for grossly inflated prices at ticket broker websites. So effectively, as I found this morning, it is nearly impossible for an actual fan to purchase tickets to an event at market value. You are either screwed with an outrageous ticketmaster fee, I have seen them in excess of $20, or forced to pay, often, hundreds of dollars over the listed price of the tickets. And because ticketmaster has these contracts with the venues, there is no way around them and no way for bands to book appropriately sized venues without using ticketmaster. Monopoly? Clearly.
What can be done about this? Lawsuits failed. There's no other way to secure tickets. Is this an urgent issue like lack of health care or financial crises and such...not really. But it sucks.